TOPS Club Inc. Privacy Statement

Welcome to the TOPS At Home website. TOPS Club, Inc. is committed to the privacy of our website users and our members. This privacy statement governs our websites (including tops.org and blogs.tops.org). The following paragraphs disclose our information gathering and dissemination practices.

Information Collection, Use, and Sharing

TOPS Club, Inc. is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. TOPS Club, Inc. will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. TOPS Club, Inc. will not share your personally identifiable information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Use of Cookies and IP addresses

We use your IP address to help diagnose problems with our server and to administer our Website. We also use cookies to maintain user session identity and to track visitors to our site. Cookies can enable us to track and target the interests of our users to help us enhance their experience on our site.
  • "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.
  • A unique number called an IP address identifies every computer on the Internet. Each time you connect to the Internet, your machine is assigned an IP address. An IP address is a number that identifies each sender or receiver of information that is sent across the Internet.

Online Contact Information & Membership Registration

Contact Information provided on the tops.org website is used to provide the services or products requested and to assist TOPS Club, Inc.'s Field Staff representatives to identify prospective TOPS members. A member of TOPS Club, Inc. Field Staff may contact you, based on the contact information you provide, to assist you in becoming a member in TOPS Club, Inc. or to assist you in identifying a TOPS chapter near you. Member registration information is also used to maintain TOPS membership records, for membership password security and Internet security, to contact members regarding membership renewals and membership services, and to provide the benefits of TOPS membership. TOPS Club, Inc. does not sell, trade or give away contact information to third parties.

Sharing

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing theses services.

Public Forums

This site makes external chat rooms available to select users, including online members and TOPS Field Staff. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Although TOPS Club, Inc. tries to protect your personal information when using these public forums, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. It is also not TOPS Club, Inc.'s responsibility for maintaining the secrecy of any passwords you set up and/or any account information you have disclosed. Please note that tops.org has Terms of Use, which apply to chat rooms.

E-Commerce

Our site uses an order form for customers to request information, products, and services. We collect member and/or visitor contact information (like name and address) and, when necessary, method of payment (like credit card number, expiration date). Contact information from the order form is used to process orders. User payment information that is collected is used to bill the user for products and services.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Surveys and Contests

From time to time, we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as ZIP code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Wherever we collect sensitive information (such as credit card data or passwords), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only authorized employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Privacy Statement Changes

The privacy statement may change at any time; any changes will be posted on this page. TOPS Club, Inc. encourages our website users and members to frequently check this page for any changes to our privacy statement.

Questions about our Privacy Statement

If you have any questions about our privacy statement, please contact us.

Last updated October 7, 2020